Customer Service ConsultantLocation: Łódź, Poland Apply Now!
Job Description/Purpose:
Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution

Responsibilities:
  • Answering customers’ IT related queries in a professional manner
  • Network and e-mail accounts administration
  • Daily check of tasks assigned by the manager
Skills Required:
  • Proficiency in Spanish & English
  • Knowledge of various software and applications
  • Customer service / IT experience will be an asset
  • Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.

We offer:
  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Highly motivated team and international corporate culture
  • Full-time job in rota system (24h/7)
  • Competitive salary
  • IT & soft skills trainings




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