Customer Service ConsultantLocation: Łódź, Poland Apply Now!
Job Description/Purpose:

Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution


Responsibilities:
  • Answering customers’ IT related queries in a professional manner
  • Network and e-mail accounts administration
  • Daily check of tasks assigned by the manager


Skills Required:
  • Good English & German (minimum B2 level)
  • Customer service / IT experience will be an asset
  • Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.


We offer:


  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Highly motivated team and international corporate culture
  • Full-time job in rota system (24h/7)
  • Competitive salary
  • IT & soft skills trainings
  • Benefit package: private medical care, sports cards or lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more






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